Amazon Prime Canada – How To Get Amazon Instant Streaming in Canada

Please Note: It’s very important that you clear your cookies and cache each time before you complete step #4 from the guide on how to access Amazon Instant Streaming in Canada below.

I Love Amazon Prime In CanadaYou might have heard the “great news” that Amazon Prime is now available in Canada… but can you access Amazon Instant Streaming in Canada?

Tuns out, the two biggest reasons why anyone gets Amazon Prime (Amazon Instant Streaming and Kindle Owner’s Lending Library) are NOT included in the Amazon Prime Package being offered at Amazon.ca.

Just another example of how Canadians are getting hosed when it comes to the digital delivery of content and even physical goods up here on the top side of the 49th parallel north.

In case you don’t know… I used to live in the United States.  I spent close to a decade south of the border and although I’m very (very) happy to be back living in Canada, I miss all the amazing free content that you can stream from services like Amazon Instant Streaming and hulu.

If you don’t know, Amazon Instant Video offers over 15,000 titles to be streamed instantly on your schedule from a wide variety of devices including your TV, computer, iPhone, android, iPad, tablet and more.

You can see for yourself that there are nearly 16,000 Prime eligible titles that you’re missing out on (until now that is) simply because you live outside of the USA:

The Number of Titles That Can Be Streamed On Amazon Prime

Like so many other great content streaming sites, Amazon Prime is not available up here in Canada.  If you do in fact have a US-based Amazon Prime account, but aren’t in the USA you will see this very ugly sight when you try to stream your first movie or TV show:

No Prime For You

Now, you can let this defeat you or you can use this as motivation to learn how to use a sneaky (and very simple) solution to get around this geo-block so you can access Amazon Instant Streaming in Canada.

If you have a few minutes I’d love to show you the easy steps you can take right now so you can start watching Amazon Instant Streaming from Canada today.  You ready? Let’s get started!

Step 1: Get HMA

HMA stands for, well… it’s a bit of a naughty name but still safe for work.  Naughty name or not, this amazing piece of software is a powerhouse.  The essence of HMA is a way for you to securely encrypt and re-route your internet connection through one of HMA’s US-based servers.  This is the sign up form you will see when you go to sign up for HMA:

Preview of HMA's Sign Up Form

What this allows you to do is to have your computer virtually reside in the USA which means that when you go to visit Amazon Instant Streaming it will appear that you’re living in the United States and Amazon will have no problems letting you stream the free content.

Step 2: Download and Setup HMA

After you have signed up for HMA, you will want to click on the “download HMA” link located in the nav menu on the top left of the page.  It should only take a few minutes for HMA to be downloaded and installed on your computer.  After this process is completed you will want to set HMA up for maximum efficiency.

In order to do that, you will need to change a whopping total of one (1) setting.  Trust me, you CAN handle this!

After many tests I have found that it’s best to simply set up HMA to randomly select one of the closest 10 servers in the USA.  What this setting does is it allows HMA to connect to and re-route your internet connection through one of the 10 closest servers south of the boarder.  By allowing it to pick one of the 10 it will check to see what kind of load the server is handling currently and will skip over servers that are approaching their load capacity.

Don’t worry about HMA ever being overloaded as they have 179 servers and over 22,000 IP addresses in the United States alone.  In total they have over 345 servers in 53 countries and, a staggering, 40,918 IP addresses and counting.

And trust me… when it comes to Pro VPNs the BIGGER the BETTER!

Here is what the setting will look like on your HMA dashboard:

HMA Setup Amazon Prime In Canada - Step 1

After you have selected the option suggested above all you need to do is click the “connect to VPN” button and a little bit of magic will happen behind the scenes and in no time you will be a virtual citizen of the United States of America.

Step 3: Sign Up For The US Version of Amazon Prime in Canada

Head over to amazon.com (not amazon.ca) and sign up for a brand new account by hovering your mouse over the “your account” drop down and clicking on “new customer? start here” as shown below:

Open A New Amazon Account

Then go ahead and fill out your details:

Fill In Your Amazon Account Details

After clicking “create account” above you will get redirected to a page that welcomes you to Amazon.  You will now want to click the “join prime” right under the Amazon logo in the top left:

Account Welcome Screen

Next you’re going to want to sign up for your free 30-day Amazon Prime trial.  Why not get 30 days for free?!?  Here is what this step will look like:

Sign Up For An Amazon Prime Free Trial

The next step is where you are going to enter your payment details:

Payment Details

You should be able to use your Canadian Credit Card, Canadian billing address and Canadian phone number in this step if you want to. If you’d prefer you can always use a prepaid credit card that is registered to a US zip code like we do in the guide on how to set up a US iTunes account in Canada.

Next you will see a page with your new membership information:

Your membership info

Step 4: Watch Amazon Instant Streaming in Canada

Now you’re ready to rock and roll!  Head over to the main Prime page where you can see all the Prime Eligible movies and TV shows that you can now stream instantly for $0.0o (yes, free).

The Main Prime Page With Lots of Choices

Rango caught my eye in the “most popular movies in Prime Instant Video” section so let’s go ahead and give that a click:

Rango The Movie on Prime Instant Video

As you can see from the image above it won’t cost you a red cent (if they were still available in Canada that is) to watch Rango now that you have access to the US version of Amazon Prime in Canada.  After clicking on “watch now unlimited streaming for $0.00″ you may now smell the sweet smell of success.

Video Connecting

And after a short load time you will be watching Rango and any one of the other 15,899 titles that are available to stream through Amazon Instant Video.

Rango Streaming From Prime

You can even pop out the movie into a new window and go full screen to maximum viewing pleasure.

Rango na his Sword

To recap:  I told you about how you were getting hosed (Canadian for “ripped off”) by not being able to access nearly 16,000 titles from Amazon instant prime.  I then told you that you could use a simply yet powerful piece of software called HMA to virtually reside in the USA.  I showed you the process to set up your US-based Amazon Prime account from Canada and that you can watch the Prime Eligible movies and TV shows from Canada. By combining HMA with a US based Amazon prime account you will be able to watch close to 16,000 available titles.

If you have found this guide to be helpful in setting up your own US Amazon Prime account to stream instant videos in Canada please this guide with your friends on Facebook. Thanks!

Prime Has Almost 16,000 Titles

Update April 20, 2013:It has been a little over 2 months since I published this guide and I am happy to report that my Amazon Prime Instant Streaming is still working.

Here is a screen capture of Downton Abbey season 2, episode 1. I included a window showing that the screen capture was taken on April 20, 2013. The reason it says Los Angeles, CA is because I have HMA connected to one of their server locations in LA.

Amazon Prime Stil Working From Canada

Also take note that you can watch all three seasons in regular definition or HD.  Using HMA to watch Amazon Instant Streaming from Canada is amazing!

Enjoy Amazon Prime in Canada my fellow Canadians and don’t forget to .

{ 77 comments… read them below or add one }

Kerry February 13, 2013 at 2:58 pm

It worked for me. Thanks for this awesome guide!

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Brent February 13, 2013 at 3:36 pm

Sweet!

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Tom Robertson February 13, 2013 at 7:13 pm

I was so excited when I heard that Amazon Prime was coming to Canada only to be massively let down when it did not include the streaming part of it.

Now I’m a proud new owner of a USA Amazon Prime account and let out an evil laugh when I start streaming a new episode or movie from up here in Canada. mmmmmuuuuuhhhhhhhhahahahahahaha

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Brent February 14, 2013 at 10:57 am

Congrats on the new account. Enjoy it and don’t forget to ! :)

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Kent February 14, 2013 at 10:56 am

Awesome, I got signed up and am enjoying my free 30 day Amazon trial at the moment. Now that I have hulu, US netflix and prime I should probably give my expensive cable package the “heave ho” and kick it to the curb.

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Brent June 20, 2013 at 12:50 am

Love hearing this!

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Blake E February 17, 2013 at 12:35 pm

Another awesome guide. Keep the hits coming.

I think it’s safe to say that HMA is the best things since sliced bread!

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Brent March 12, 2013 at 11:19 am

It is awesome. Thanks for stopping by!

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Doug February 26, 2013 at 1:13 pm

Hi Brent,

You can test this easily by renting a movie that is not in Amazon Prime.

Which leads me to point out that there is a mistake in your guide. You wrote “If you don’t know, Amazon Instant Video offers over 15,000 titles to be streamed instantly on your schedule from a wide variety of devices including your TV, computer, iPhone, android, iPad, tablet and more.”, but I’m sure you meant Prime. In fact Amazon Instant Video currently has 52,466 titles available to rent, which means there are 36,573 TV shows and Movies not available to Amazon Prime members. I have both a 1st gen Apple TV with a US iTune account and an Amazon US account. In the last two years, I have not found anything for rent on US iTunes that wasn’t also available to rent from Amazon Instant Video. Even better, in the last year they seem to be matching each other’s prices and Amazon Instant Video often has its movies for a 48 hour rental period (varies per title), while US iTunes limits all movie rentals to 24 hours.

It probably will work to use a Canadian credit card, since I have both a US and Canadian credit cards attached to my Amazon.com account and they work interchangeably with Amazon.com and Amazon.ca at both Canadian and US addresses. Amazon doesn’t seem to care how you spend money with them, just as long as you do.

Most importantly however, you and your readers should understand that if you use a Canadian credit card to purchase items sold in US dollars, you will be charged a foreign transaction fee by your credit card company for each purchase! Probably more economical to go with a Vanilla prepaid US MasterCard giftcard.

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Brent March 12, 2013 at 11:22 am

Doug, thanks for the comment.

You can’t use a Vanilla prepaid to sign up for Prime. At least I wasn’t able to. You also cannot use Amazon gift cards which is unfortunate too.

I’ll be sure to update the guide when my 30-day trial runs out and it’s time to pay.

As for the foreign transaction fee, yes… Canadian credit cards will charge that but it’s a small price to pay to get the Amazon Prime library available to stream in Canada!

Stay tuned!

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Doug March 12, 2013 at 11:43 am

What about per movie rental (not Prime) ? Does that work with Vanilla Prepaid MC?

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Brent March 12, 2013 at 2:26 pm

Haven’t tried that… I will and let you know how it goes.

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Bob April 20, 2013 at 12:18 pm

So I assume that the free 2 day shipping on prime items still applies when sending orders to my Canadian address?

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Brent April 20, 2013 at 1:23 pm

You still get the free 2 day shipping but I’m guessing they will only ship to a US address. Not 100% as I’ve never tried it. If you are looking to order items on amazon.com (since you can usually save a ton of money) you can always get set up with a US mail forwarding service.

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Brent April 26, 2013 at 12:05 pm

I just wanted everyone to know that my Amazon Prime account was charged to my Canadian Credit card and I am still enjoying watching Amazon Instant Video Canada.

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Doug April 26, 2013 at 12:56 pm

Hi Brent,
Thanks for the update. You mean to say that you are “enjoying watching Amazon Instant Video”, as there still is no Instant Video service on Amazon.ca

Were there foreign transaction fees on your credit card? Are you also able to rent a movie that is not included with Prime?

It makes sense that this would all work. There are lots of Canadian “Snow Birds” in places like Florida. Amazon are smart business people. They don’t turn their nose up at any legitimate money. With a VPN service like HMA, as far as it appears to them, there’s a Canadian paying for Movies in the US with their Canadian credit card. What business person would say no to that?

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Brent April 26, 2013 at 4:15 pm

Doug, yes… I’m enjoying watching the instant video portion of my amazon.com prime account from Canada. There was the standard foreign transaction fee on my credit card just like when you use your Canadian credit card in the USA while on vacation or online.

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Doug April 28, 2013 at 2:17 pm

Hi Brent,
That’s good information, but what about per-movie rentals for movies that are available to rent, but are not free to Prime members? I assume if a Prime Membership works, then individual Movie rentals would as well. Can you confirm?

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Daniel May 16, 2013 at 10:56 am

Hi Brent,

I have a strange problem.

I’ve done all the above. I have the HMA VPN. And it’s worked beautifully for a few months now.

Today, I forgot to turn on the VPN after I started up my computer and I was trying to use the amazon prime video service. (I’ve been a Prime member for a while now. And it was frustrating that I could watch in the States, but not a few miles north.)

Anyway, of course, it gave me the message that I wasn’t in the U.S. So, I turned on the VPN as I always do. “Out of U.S.” message.

I cleared my browser history, cache, cookies, etc. Same. I tried other browsers. Same. I re-booted my computer. I re-booted my router.

When I used “private” or “incognito” browsing, I didn’t get the message, but it just waited there and waited there stuck on the blue dot circle and nothing happens.

Any advice?

I appreciate your time and attention. Thanks for your work in sharing your expertise with us!

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Brent May 16, 2013 at 4:58 pm

Hey Daniel, you’re very welcome. I enjoy sharing what I know and I LOVE the fact that Canadians are using the guides to access sites they otherwise couldn’t.

I have never experienced the problem you’re describing. Amazon Instant Streaming is still working for me here in Canada…

If you’re still having issues I could try to trouble shoot with you. Send me an email through the contact page and I’ll see if I can help.

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Matt May 27, 2013 at 2:39 pm

Hi Brent,

I was able to sign up for the free Amazon Prime Trial with a U.S. Amazon account and a Canadian credit card and able to stream Prime content on my PS3 no problem but was NOT able to rent any movies through Instant Streaming. When I tried to rent a movie kept getting the message “Your credit card must be issued from a bank in the United States.” So went out and bought a Vanilla Mastercard, registered it to a U.S. zip code, and updated my Amazon payment information with that card. Same problem – “Your credit card must be issued from a bank in the United States.” But free Prime content is still working fine. Have you been able to rent or buy Amazon Instant Streaming content? Any help would be greatly appreciated! I really want to rent movies through Amazon.

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Brent May 29, 2013 at 10:47 am

I haven’t tried to rent anything yet since there is such a huge library of free movies and shows to stream. It sounds like, from your experience, you need a US-bank issued credit card which I have no way of telling you how to get one from Canada. Sorry. Hopefully the nearly 16,000 free Amazon Instant Streaming shows are enough to keep you entertained for a while.

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Allison June 3, 2013 at 12:44 pm

Just a quick question! Can you use the amazon instant video on an xbox?

Want to try Amazon instant video as well (looking to get rid of cable entirely and just use a few of these services, which would be much cheaper)

Thanks in advance :)

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Brent June 6, 2013 at 3:17 pm

Hey Allison, here is what Amazon says about Instant Streaming through an Xbox:

“Amazon Instant Video is now playing on your Xbox 360 for Xbox LIVE Gold subscribers.”

So… if you’re an Xbox LIVE Gold subscriber then you’re golden (pun intended). If not, then you’ll either have to sign up for Xbox LIVE gold or find another way to watch Amazon Instant Streaming on your TV.

What I do, and what I think is the easiest way, is I tether my laptop with an HDMI cable to my HDTV. Whatever I see on my computer screen I also see on my TV. If your computer doesn’t have an HDMI output there are lots of adapters that can take virtually any output and convert it to and HDMI signal which can be connected to your TV.

Hope this helps!

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Jackie June 8, 2013 at 9:27 pm

Thanks for this info. I have yet to try this but definitely plan to. I was so mad when Prime came out in Canada without the instant streaming and lending library. Why bother offering it at all? My questions; will this give me access to the book lending library? and, will this work on my galaxy tablet?

Many thanks.

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Brent June 16, 2013 at 12:06 pm

If you use a Canadian credit card to sign up for the US Amazon Prime you will not have access to the Kindle lending library. You CAN access the Amazon Instant Streaming library from Canada.

I am working on finding a way for Canadians to get access to the Kindle lending library and when I do I’ll be sure to let you and everyone else know!

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Bill July 7, 2013 at 8:36 pm

Having the Kindle Lending Library working in Canada would be fabulous!

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Brent July 12, 2013 at 8:40 am

It would be awesome! I’m working on it right now and will be sure to post about it as soon as I figure out if it’s possible.

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Dan July 9, 2013 at 11:24 am

Hi there,

I already have an Amazon.ca prime account. is it possible to sign in on the US site and stream the movies?

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Brent July 12, 2013 at 8:39 am

I don’t think so. You will need HMA and a US Amazon Prime account to get the Amazon Instant Streaming working in Canada.

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Rossana July 30, 2013 at 8:05 am

Hello. I’m using Amazon Prime and it works on wii as well! Thank you so much for this tutorial!

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Brent July 30, 2013 at 11:33 am

Awesome stuff! I’m so glad that you were able to get Amazon Instant Streaming in Canada on your Wii! Please don’t forget to this guide with your friends :).

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Mike August 13, 2013 at 10:21 pm

Hi and thanks for the guide,

…I have a Panasonic TV that I bought in the US that is supposed to have the Amazon App pre-installed. I can’t get it to even show up on the screen so that I can register the device. I have hooked the TV up to the network so it thinks its in the USA but so far to no avail.

I’m just posting this to see if anyone else has had, and has overcome, this problem.

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Brent August 17, 2013 at 12:32 am

Hi Mike, you’re welcome for the guide. I love helping other Canadians out!

Does your TV have a setting where you tell it what city, or time zone you’re in? If so, make sure you’re setting the city and time zone to match the location of your US-based server.

Give that a try and let me know if that works.

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Mike August 17, 2013 at 9:36 am

Hi Brent,

Thanks for your reply.

I reset the TV to factory settings and then told it I was in the USA and Mountain time zone. Nothing worked initially.

On the Amazon website I changed the account that my Prime subscription was being paid with to a Bank of Montreal Mastercard. The same day I requested that they change my billing address to a place on the US/Cdn border that I have my on-line purchases shipped to.

24 hours later I tried again and the Amazon Instant Video app showed up on both my BluRay player and my TV. Yee Haw!

Thanks again,

Mike

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Julx August 15, 2013 at 7:19 pm

It is not working, I currently use US DNS server
I registered to amazon prime using fake us address
but with a canadian credit card…
Although my hulu plus and american netflix is working
Im currently here in canada

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Brent August 17, 2013 at 12:29 am

Julx, I’m not sure which service you’re using or why the DNS service you are using is not working.

I just tried watching an Amazon Instant Streaming video from Canada with HMA turned on and am happy to report that it still works. Give HMA, it will work for you if you follow the step-by-step guide above. Let me know if you have any questions or need any help… I’m always here to help!

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Kei August 27, 2013 at 5:45 pm

I have one question. Do you always have to be signed up with HMA to constantly get a new ip every time you stream? If so the total cost of the streaming would be paying for both HMA as well as amazon prime correct?

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Brent August 27, 2013 at 6:02 pm

Thanks for reading and leaving your question. Each time you log into HMA your IP will change (unless you pick the same HMA server each time which you can do if you want.

Total cost would include HMA and Prime, you are correct. Don’t forget that with HMA you can also get Hulu, Pandora, Spotify, BBC iPlayer, US Open Tennis, Masters Golf, etc. etc. etc. etc….. It’s well worth the 6.55/month (only 4.99/month for 4 more days) when you sign up for the year long plan.

Let me know if you have anymore questions.

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Kei August 27, 2013 at 6:08 pm

Thanks for such a quick response. I was also curious that if I’m using HMA, I wouldn’t be draining my Internet bandwidth, is that right?

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Brent August 29, 2013 at 4:12 pm

Unfortunately not. Using HMA will not reduce the amount of bandwidth you’ll be using.

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ian September 22, 2013 at 12:14 pm

I have a similar problem to Daniel May 16, 2013 at 10:56 am. I successfully used the Amazon Prime (and watched a complete episode of Downton Abbey). The next day, we went to do the same, but forgot to log in to get my USA IP address. So, I then restarted and logged in and connected. It loads the movie (allegedly), but then it just sits at a blank black screen. Clicking on the Pause/Play button doesnt do anything.

I even tried installing a new browser (firefox) vs Safari, but no dice. Thoughts?

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Brent September 23, 2013 at 9:20 am

Ian, I just tried watching Amazon Prime Instant Video with HMA turned on here in Canada and it’s working for me. Try cleaning your cookies & cache then launch HMA again then go to Amazon and try again. Let me know what happens. Thanks!

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Daniel September 23, 2013 at 4:58 pm

Hi Ian,

I should have written this sooner, but I forgot to. I solved my problem. Please be patient with me, as I’m not a “techie”.

So, what I discovered is that the player (Adobe Flash or whatever it’s called) has its own “cookies” (only they’re not called cookies; they’re called something else. And they are separate from the browser cookies, so clearing those is not enough.) Through tortuous methodology that I’m not sure I could re-create, I was able to clear the player of these “cookies” and then I was back in business.

I’m hoping that someone more knowledgeable than I will read this and explain it better. I just tried to look for these “flash cookies” and couldn’t find them; I’m hoping someone else will know what I’m talking about and provide more of a step-by-step.

The good news is that it IS fixable. Good luck!

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Brent September 24, 2013 at 1:46 pm

Daniel, thanks so much for stopping back and sharing with Ian (and the rest of Canada / The World) how to get over this little hurdle!

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Brittanie September 24, 2013 at 9:40 am

I have a Canadian Kindle Fire, if I made the American US prime account and logged into my kindle fire that way would it work? Is there a way to get the US amazon prime on my Canadian kindle fire.

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Brent September 24, 2013 at 1:54 pm

You should be able to set up HMA on your Kindle Fire using the latest beta of FeatVPN app..

Hope this helps and thank you so much for reading and leaving a comment!

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Roxanne Martin October 10, 2013 at 12:44 am

I just signed up for the HMA account and it is up and running HOWEVER, when I sign into my Amazon.com account I cannot get the ‘Hell on Wheels” season 3 or anything else for that matter. Help

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Brent October 10, 2013 at 12:33 pm

Roxanne, thanks for reading and leaving a comment :). I find with Amazon it’s important, not only have HMA turned on, but to also clear your cookies and cache before you visit their site.

Do you have a US based Amazon Prime account?

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Bruce Grant October 18, 2013 at 10:13 pm

I have a US Amazon Prime trial membership. I want to stream video from a 4th gen iPad using Airplay or mirroring. Amazon tells me to download the Amazon Instant Video App, which I would if I had a US iTunes account, but it is not in the Canadian App Store. Are there any solutions aside from getting an American account? Thanks.

Bruce Grant

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Brent October 23, 2013 at 5:25 pm

Bruce, you’re in luck! There is a solution to getting a US iTunes account from Canada and anywhere outside of the USA. Here is the guide: http://www.howtogetitincanada.com/how-to-get-the-us-version-of-itunes-in-canada/. Let me know if you have any questions or need help getting it set up. Thanks so much for reading and leaving a comment!

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Jen November 7, 2013 at 7:53 am

I am thinking about purchasing a Roku for each television in the house, we do have wifi. Do I need to connect to the internet and in turn, activate HMA every time I want to watch U.S. content on the television or is this just when downloading a movie, etc. from a site such as Amazon or Hulu. Is this streaming?

Thanks for all your info – very helpful.

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Brent November 17, 2013 at 1:06 am

Your best bet will be to get a DD-WRT enabled router so you have have HMA “live” on the router. This way, any device that is connected to that router can virtually reside in the USA. Hope that helps!

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Susan November 14, 2013 at 12:23 pm

Does this work for HG smart TV setup….or just on your computer? We have this small device for Netflix and Internet…..

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Brent November 17, 2013 at 1:08 am

You will likely need to add a DD-WRT enabled router where you will install HMA so your entire WiFi network can virtually reside in the USA.

There is a chance, as some TVs have this option built right in, that your TV will have a place to set up a VPN. Check the settings on your TV, if you have the option to then you can log into your HMA account to find the info you will need to get set up on your TV.

This all might look overwhelming at first, but don’t let it discourage you from being able to access these great sites from the USA. Let me know if you need any help. Thanks for the comment!

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Fred December 2, 2013 at 10:14 am

Hey,

I can’t wait to sign!!! However the 2 day shipping is a big deal for me… Can anyone confirm that they were able to get this promotion?

Cheers,
Fred

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Brent December 2, 2013 at 10:23 am

Hi Fred, yes this all still works. You just need to make sure you’re clearing your cookies and cache and have HMA turned on before you go to watch Amazon Instant Streaming in Canada.

As for the free 2-day shipping, you will be able to take advantage of that but the items will be shipped to the USA. I do not believe that you will able to get the free 2-day prime shipping when in Canada when you have the US Amazon Prime account.

You could always follow this guide http://www.howtogetitincanada.com/hey-canada-quit-getting-ripped-off/ so you’re able to shop in the USA (and get their much lower prices on most things) and have those items delivered to you up here in Canada.

Thanks for reading and leaving a commend. Let me know if you need any help.

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Kle December 8, 2013 at 1:31 pm

Will I be able to get amazon mp3? Also will this technique work on my s3

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Brent December 12, 2013 at 12:05 am

I’m pretty sure that you will be able to buy Amazon mp3s and yes, HMA will work on your S3.

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Laurie January 5, 2014 at 7:48 pm

It stopped working for me 2 days in….says I must be in the US to purchase instant video. Wish I would have spent those 2 days watching all the shows I wanted rather than going to work!

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Brent January 5, 2014 at 9:14 pm

Laurie, it’s very important that you clear your cookies and your cache before you try to stream instant video from Amazon. You should do this step each time you want to watch. I recently confirmed that if you clear your cookies and cache, then turn on HMA and then go to Amazon to stream the instant video it will still work from Canada.

Please clear your cookies and cache, then turn on HMA and try to watch the Amazon instant video again and let me know if you’re still having troubles. If you do these steps you should be able to watch as many shows as you want!

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CJ January 19, 2014 at 5:13 am

Hi Brent – would you have any suggestions for someone trying use instant watch on an iPad? It would appear that the “Amazon instant watch app” is not available in the App Store.

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Brent January 29, 2014 at 1:23 pm

You will need a US iTunes account which you can learn how to set up here: http://www.howtogetitincanada.com/how-to-get-the-us-version-of-itunes-in-canada/

You will also need to have the HMA iPad app. Here is how to set that up: http://www.howtogetitincanada.com/setup-hmas-iphone-ipad-app/

Let me know if you need more help. Thanks for reading and for leaving your questions here in the comments.

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Brent February 9, 2014 at 6:06 pm

Hi Brent,

We already has a US Prime Account. Can I still get the HMA account for streaming or do I have to create a brand new account (don’t want to pay twice for the Prime Account). Thanks! – Brent

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Brent February 23, 2014 at 5:02 pm

You won’t have to get a new US Prime account. I can’t stress enough that you have to clear your cookies and cache EACH TIME you want to watch. Thanks for the comment!

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Larry March 7, 2014 at 4:04 pm

Lots of helpful info here Brent. Thanks for that.
Running a Mac Pro and Airport Express. Unfortunately, the APE does not accommodate VPN, or if it does, HMA was unable to help. Do you know if there’s a work-around or if AirPort Extreme works?
Thanks
LJ

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Brent March 8, 2014 at 7:43 pm

LJ, I don’t have an Airport Express to test this out so I’m not sure. Sorry. There are lots of ways to get your movies or shows up to your big screen TV. I use the simplest, and virtually foolproof way, of tethering my computer to my TV: http://www.howtogetitincanada.com/connecting-your-macbook-to-your-hdtv/.

You could also set up HMA’s app on your iPhone or iPad http://www.howtogetitincanada.com/setup-hmas-iphone-ipad-app/ and then tether your iOS device to your TV as well using this cord. Hope that helps!

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naz June 19, 2014 at 8:04 pm

Any idea why I’m able to watch the Prime video content on my computer, but not on my new fire tv?? I do have my vpn set up properly, however when i try to play prime content, it tells me that the content is not available outside the US…thanks

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Brent June 25, 2014 at 10:54 pm

I haven’t had the chance to play with a fire TV yet. Do you set your time zone and city anywhere in the settings? If so, try changing that to be a US city and corresponding time zone. Is there a Prime app or something that you download to the TV?

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Sandra June 30, 2014 at 5:03 pm

This did not work. I was visiting Canada and already had a USA Amazon Prime membership. Even when using the HMA program, I cold not get the streaming to work!

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Brent August 7, 2014 at 5:07 pm

It’s very important that you clear your cookies and cache each time before you complete step #4. Give that a try.

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lola July 23, 2014 at 3:00 am

sooooo the way i understand it, is the american prime account is seperate from a canadian one?
its to ask that if i want to canadian one for shipping benefits, then I would also have to buy the american one for the instant video benefits?
can you even have both?

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Brent August 7, 2014 at 4:54 pm

Yes, you will need both if you want the Canadian one for shipping and the US one for instant video. It’s still worth it though!

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ernie inglehart July 27, 2014 at 9:28 pm

does this work in canada when your internet feed is via satellite please?

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Brent August 7, 2014 at 4:50 pm

I do not think that HMA works when you have a satellite internet service provider. I can’t test it out as I don’t have a satellite connection. HMA does have a 30-day money back guarantee so it would be risk free for you to try it out.

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Bret Judges September 5, 2014 at 3:09 pm

Probally you have been asked this, however, if I was to purchase one of their Fire Tv’s to go alongside my apple tv to have the ultimate access of amazon’s content on my flatscreen, will the same above process work?
Thank you,

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Brent September 14, 2014 at 1:01 am

Not sure, I haven’t had the chance to try it out on one of their Fire TVs. Theoretically if you’re able to get the network the TV connects to to virtually reside in the USA it should work but I haven’t tried it personally.

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